#Kensington trackballworks versions install

I am hoping they will wake up and make changes for the good in a timely fashion. I have been a huge fan of Kensington trackball hardware for over a decade, but alas the current owners are not committed to software support, or a streamlined and useful customer support system. This is for software that hasn't been updated since July of 2011.

A software fix was projected for the 'first quarter of 2013'. Their solution? 'Don't restart your computer'. TrackballWorks is categorized as System Utilities. Commonly, this programs installer has the following filename: KTbWorksL.exe. The actual developer of the free program is Kensington Computer Products Group. The size of the latest downloadable setup file is 4.8 MB. Two weeks of on-again off-again replies finally led to the revelation that a software fix was necessary. The 1.3 version of TrackballWorks is available as a free download on our software library.

Even though they were already aware of the problem, they required 4 screenshots of 'About This Mac' panes uploaded to their site BEFORE they would even talk to me. Now, they have enabled a byzantine anti-support system that is outsourced to India. Several years ago I could reach a knowledgeable tech person by phone in 5 minutes. I could only get my preferences back by opening the Trackball preference pane, an annoying chore at launch.

This is the MacOS version of this software.

#Kensington trackballworks versions install

I recently did a Clean Install of ML, and from the get-go my preferences for my Expert Mouse Trackball were 'forgotten' after a restart. Kensington TrackballWorks allows you to customize your TrackBall's buttons and change its pointer speed and acceleration. Sorry to say that TrackballWorks is incompatible with Mountain Lion for me.